
Cold-Snap Failures
Units sit unused for most of the year, then run for days during a freeze. Ignition components, gaskets and blowers tend to fail exactly when the fireplace is needed most.
Sweep $99 · Inspections from $59Sweep $99 · Level 2 inspection $79 · Standard inspection $59
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Gas and wood fireplaces from downtown condos to Hill Country homes. Pilot won't stay lit, cracked firebox panels, a stuck damper or smoke in the room — we diagnose the unit, explain what is safe and repair the cause.
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Fill in your details and we'll get back to you about your chimney — wherever you're located in our service areas.
Gas logs, inserts & prefab units
Masonry firebox restoration
Damper & draft diagnosis
Written estimate before work
Austin homes run the full range: 1920s bungalows in Hyde Park and Travis Heights with original wood-burning fireboxes, 1990s–2000s suburban builds in Circle C and Cedar Park with prefabricated gas units, and downtown condos with sealed direct-vent systems. Each type fails in its own way and needs a different repair approach.
The local pattern is short, intense cold snaps. A fireplace that has not run since last February gets used hard for a week, and that is when a weak thermocouple, cracked panel or blocked vent shows up. We diagnose the specific unit in front of us and explain what is safe to use and what needs work first.

A fireplace that is hard to light, smells, smokes into the room or shows cracked panels is telling you something. These are the conditions we are called out for most.

Units sit unused for most of the year, then run for days during a freeze. Ignition components, gaskets and blowers tend to fail exactly when the fireplace is needed most.

Many Austin-area subdivisions are now old enough that original prefabricated fireplaces need refractory panels, gaskets, blowers or full replacement rather than another patch.

Original masonry fireboxes in older homes often have open mortar joints, deteriorated firebrick or an unlined flue that should be addressed before regular use.
Describe the fireplace and what it's doing. We'll tell you what is safe to use now and book the next available visit.
Share what you're seeing and we'll contact you to confirm the right next step.
Send My Fireplace Details
Pilot, thermocouple and thermopile testing, valve and burner service, ignition and remote faults, and a check of the venting path on direct-vent and B-vent systems.

Firebrick and mortar joint repair on masonry fireboxes, and refractory panel replacement on prefabricated units so the firebox contains heat the way it was designed to.

Damper repair or replacement, top-sealing damper installation, and diagnosis of smoke rollback caused by draft, sizing or blockage problems.

Fireplace insert installation and service, blower repair, glass and gasket replacement, and correct log and ember placement on gas log sets.
Tell us the fireplace type — wood, gas logs, insert or prefab — and exactly what it is doing. That determines the parts and tools we bring.
We test the ignition system and gas components, examine the firebox, damper and glass, and check the flue and venting path.
If we find a condition that makes the fireplace unsafe to run, we tell you before anything else and explain what has to be corrected.
Approved repairs are completed, then the unit is run and tested. We show you the finished work and leave the area clean.
You receive findings, photos of accessible areas and a clear note on what was repaired and what should be watched next season.
5.0 average rating
Serving Austin, Texas and the surrounding area
“Very professional from start to finish. The inspection was thorough, they showed me photos of everything, and the cleaning was spotless — no mess left behind. Fair price too.”
Sarah K.
Chimney Inspection & Cleaning · Austin, TX · 1 month ago
“Water was coming in around our chimney every time it rained. Captain found the cracked crown and bad flashing, explained everything clearly, and fixed it in one visit. Not a drop since.”
Michael R.
Chimney Leak Repair · San Antonio, TX · 2 weeks ago
“Our 90-year-old brick chimney was crumbling. The tuckpointing work is beautiful — it looks brand new but still matches the house perfectly. True craftsmen.”
David & Anna T.
Tuckpointing & Masonry Repair · Houston, TX · 1 month ago
Not sure whether your fireplace is safe to use this week? Call and describe what it is doing.
(682) 217-3577The most common causes are a dirty pilot orifice, a weak thermocouple or thermopile that can no longer hold the gas valve open, or a failing valve or ignition module. Testing the components identifies which one before any part is replaced.
Yes. We service gas log sets, direct-vent and prefabricated gas units, fireplace inserts and traditional masonry wood-burning fireplaces. The diagnosis and repair are different for each, so tell us the type when you call.
No. Cracks in refractory panels, firebrick or mortar joints allow heat to reach materials behind the firebox. The fireplace should not be used until the firebox is repaired or the panels are replaced.
It depends on the unit and the failed component. A pilot or thermocouple repair is a very different job from refractory panel replacement or firebox masonry work. We diagnose the fireplace and give a written estimate before repair work begins.
Annually, before the heating season. Gas units need the ignition assembly, burner, gaskets and venting checked; wood-burning fireplaces need the firebox, damper and flue inspected and the flue swept when deposits require it.
Smoke rollback and odors usually come from draft problems, a partially closed or damaged damper, blockage in the flue, or creosote and debris buildup. We check the firebox, damper and flue together rather than treating the symptom.
Yes. Cracked glass, failed door gaskets and worn seals are common on gas units and inserts. A failed seal affects both efficiency and safe operation of a sealed system.
Yes — 10% off for military, veterans, seniors 65+, police, firefighters and EMTs. Mention it when you call (682) 217-3577.
That depends on the firebox, damper and flue. Many original masonry fireplaces in older Austin homes need mortar or firebrick repair, and some have no modern liner. An inspection tells you what is safe before you burn.
If the firebox shell, refractory panels and venting are sound, targeted repair is usually the better value. When the unit is corroded, discontinued or repeatedly failing, we explain replacement options honestly instead of selling repeated small repairs.
Diagnosis, honest options and a written estimate before any repair begins.